Recruiters

Every hour you spend managing your inbox is an hour you’re not spending with candidates. Superhuman Mail is built to give that time back — by keeping your pipeline visible, your communication sharp, and your inbox under control.

Split Inbox

When you're managing multiple roles, stages, and stakeholders at once, one inbox becomes a liability. Split Inbox gives you separate views for each type of conversation — so active candidate threads don't get buried under ATS noise, and scheduling back-and-forth doesn't crowd out the emails that actually need your attention.

Here’s the Split Inbox setup that works best for recruiters:

• ATS Notifications — Isolate tool alerts so they never interrupt your candidate conversations
• Candidates (General) — Surface and prioritize all candidate emails so nothing gets lost
• Candidates (Applications) — Bucket applications by role to find the best people fast
• Candidates (Feedback Requests) — Capture feedback requests in one place so you can process them intentionally, in the right mindset
• Candidates (Rejection Responses) — Separate bulk rejection responses so you can batch-process them without losing other threads
• Internal — Triage team emails when you have bandwidth, so they never compete with candidate outreach

To create each Split Inbox:

1. Hit Cmd+K (Mac) or Ctrl+K (Windows) → Create Split Inbox.
2. Name your Split Inbox and choose how Mail should filter it — sender, domain, subject line, label, or AI criteria.
3. Matching emails will automatically appear in your Split Inbox going forward.

💡 Tip: Learn how to customize your Split Inbox setup.

Snippets

The best recruiters don’t rewrite the same interview confirmations, rejection language, and next-step emails from scratch every time. With Snippets, a few keystrokes drop in polished, pre-written copy for moving candidates through stages, sharing company values, looping in the right recruiter for a role, or sending interview prep and product trial invites. When your whole team shares Snippets, candidate communication stays consistent without anyone slowing down to draft it.

1. Hit Cmd+K or Ctrl+K → Create Snippet to build a Snippet from a message, a draft, or from scratch.
2. Give it a name and write the text you want to reuse.
3. Include variables for names, and placeholders for dates, company names, or anything else that changes between messages.
4. While drafting, hit ; then the Snippet name — Mail inserts the full text instantly.

💡 Tip: Learn how to use Snippets. For inspiration, check out this blog article.

Recent Opens Feed

Knowing when a candidate has opened your email changes how you recruit. The Recent Opens Feed tells you exactly when that happens — so you can gauge interest in real time, decide whether to push, wait, or close out a candidate, and follow up when you’re top of mind rather than guessing at timing.

1. Hit Cmd+K or Ctrl+K → Recent Opens to pull up the feed.
2. Scan for candidates who’ve recently opened your outreach.
3. Follow up while you’re still top of mind.

💡 Tip: Learn more about the Recent Opens Feed.

Comments and Shared Drafts

When a hiring manager needs to weigh in on a candidate, or a stakeholder needs context before a decision gets made, Comments and Shared Drafts let you work it out right inside the email — no Slack thread, no meeting, just the full picture exactly where it belongs.

1. Open any draft you want feedback on.
2. Hit Cmd+K or Ctrl+K → Share Draft and add your teammate as a collaborator.
3. Leave a Comment inline and use @ to tag a specific person.
4. Edit together in real time, then send when the draft is ready.

💡 Tip: Learn how to collaborate in the inbox.

Write with AI

Starting an email from a blank page takes time you don’t have. Mail generates a first draft right from the compose window — so you can respond to candidates faster, keep communication thoughtful, and protect the candidate experience even when your inbox volume is high.

1. Hit Cmd+K or Ctrl+K → Write with AI while composing a new email or inside any thread.
2. Give Mail a short prompt — the key message, the tone, or the next step you want to communicate.
3. Mail drafts the full reply in your voice.
4. Review, edit, and send.

💡 Tip: Try these prompting tips for better results.