Managing your own inbox and your executive’s at the same time is a lot. Superhuman Mail is built to make it feel effortless — keeping the right emails front and center, the noise out of the way, and both accounts under control from a single app.
Auto Labels
Auto Labels automatically route the emails that matter most — so your executive sees what needs their attention without you having to sort through everything first. Use built-in labels like Respond, Meeting, and Travel for instant coverage, or build your own for repetitive categories like vendor invoices, approvals, or travel confirmations.
- Click ⚙️ Settings → Auto Labels.
- Turn on built-in labels like Respond, Meeting, and Travel for instant coverage.
- To build a custom label, add a name and define the rules — sender, domain, subject, label, or AI criteria.
- From now on, matching emails will arrive here automatically.
💡 Tip: Learn more about Auto Labels.
Split Inbox
Once your Auto Labels are set up, turn them into Split Inboxes to give your exec a fully organized inbox with no manual sorting on their end. For one-off messages that don’t need a permanent label, a Starred (Gmail) or Flagged (Outlook) Split Inbox lets you highlight important threads manually so they land in a dedicated view automatically.
- Hit Cmd+K (Mac) or Ctrl+K (Windows) → Create Split Inbox.
- Choose an existing Auto Label, or filter by sender, domain, subject, or AI criteria.
- From now on, matching emails land in your Split Inbox automatically.
- For one-off items, use the Starred (Gmail) or Flagged (Outlook) Split Inbox. After your executive reviews a message, unstar or unflag it and archive to keep things tidy.
💡 Tip: Learn how to customize your Split Inbox setup.
Switching Accounts
Keep both inboxes visible all day using tabs in the Mail Native application — your account in one, your executive’s in another.
- Hit Cmd+T or Ctrl+T to open a new tab.
- Hit Cmd+K or Ctrl+K → Switch Accounts and sign into your executive’s account.
- Jump between inboxes instantly with Cmd+1 or Ctrl+1 and Cmd+2 or Ctrl+2 — so you never lose your place in either.
💡 Tip: Learn more about using multiple accounts in Mail.
Calendar
Add your executive’s calendar so you can manage their schedule right from Mail — no app switching, no context lost. With Share Availability, you can book meetings on their behalf by sharing their open times directly with external contacts, cutting out the back-and-forth and keeping their calendar moving.
- Hit 2 to see your week.
- Click ➕ next to Calendars to add your executive’s calendar.
- While composing, hit Cmd+K or Ctrl+K → Share Availability → Insert free times and booking link to insert open slots and a booking link directly into an email.
- When someone picks a slot, the event lands on their calendar.
💡 Tip: See more ways to share your executive’s availability.
Reminders
Stay on top of every action item without letting anything slip. Auto Reminders bring emails back to your inbox automatically if there’s been no reply, and Reminders let you prioritize any email for exactly the right moment — so you’re always working from today’s priorities, not yesterday’s loose ends.
- To set a manual Reminder, open any email and hit Cmd+K or Ctrl+K → Remind Me.
- Type the day and time you want the email to resurface.
- To turn on automatic follow-ups, hit Cmd+K or Ctrl+K → Auto Reminders and pick how long Mail should wait before surfacing an unanswered thread.
💡 Tip: Check out this blog post for even more tips on managing your executive’s inbox.
FAQ
Is there delegate access in Mail?
Mail doesn’t currently support delegate access, though it’s on our roadmap. In the meantime, the Switching Accounts workflow is the closest equivalent — it keeps both inboxes visible side by side and lets you move between them instantly.