Your day runs on context, decisions, and relationships — and most of it moves through email. Superhuman Mail gives you the speed to stay responsive, the structure to focus on what matters, and the AI to handle everything else, so every minute goes to decisions and people — not your inbox.
Split Inbox
A cluttered inbox is the enemy of clear decisions. Split Inbox gives you separate views for what actually matters — so your team’s decisions stay front and center, board and investor threads never get buried, and routine noise goes where it belongs.
- Direct Reports — Surface decisions, escalations, and status updates from your leadership team in one focused queue
- Board & Investors — Keep time-sensitive board and investor threads visible instead of buried in your general inbox
- VIP — Ensure key external stakeholders like clients, partners, and strategic contacts always get a fast reply
- Needs My Decision — Review approvals, sign-offs, and strategic calls in a single queue once or twice a day
- Calendar — Handle meeting requests, scheduling changes, and calendar confirmations in one pass
- Notifications — Isolate tool alerts from Slack, Salesforce, Jira, and DocuSign so they don’t compete with human conversations
- FYI / Low Priority — Keep newsletters and company-wide announcements accessible but out of your main view
- Team Updates — Scan internal team communication and project threads for anything that needs your input
Ask AI
Back-to-back meetings don't leave time to read every thread. Ask a question instead — get the decision, the next step, or a full inbox summary in seconds, no searching required.
- Cmd+K (Mac) or Ctrl+K (Windows) → Ask AI.
- Ask for what you need — catch up before your next meeting, check your schedule, get a read on a deal, or draft a follow-up.
- Ask AI reads what it needs and returns an answer in seconds.
💡 Tip: Dive deeper into Ask AI.
Write with AI
- Hit Cmd+K or Ctrl+K → Write with AI inside any thread.
- Give Mail a short prompt — the key message, the decision, or the tone you want.
- Mail drafts the full reply in your voice.
- Review, edit, and send.
Auto Reminders & Auto Drafts
Follow-ups shouldn’t depend on your memory. Auto Reminders resurface emails that haven’t received a reply, and Auto Drafts write the follow-up for you in your voice — so nothing slips, and you don’t have to type it twice.
- Hit Cmd+K or Ctrl+K → Auto Reminders.
- Choose how long Mail should wait before resurfacing an unanswered email.
- When the window passes with no reply, the thread comes back to the top of your inbox.
- Hit Cmd+K or Ctrl+K → Auto Drafts.
- When a Reminder resurfaces, Mail drafts the follow-up in your voice.
- Review, tweak if needed, then send.
Snippets
- Hit Cmd+K or Ctrl+K → Create Snippet to build a Snippet from a message, a draft, or from scratch.
- Give it a name and write the text you want to reuse.
- Include variables for names, and placeholders for dates, company names, or anything else that changes between messages.
- While drafting, hit ; then the Snippet name — Mail inserts the full text instantly.
Share Availability
Eliminate scheduling back-and-forth. Insert your open calendar slots directly into an email — recipients pick a time, and Mail creates the event automatically.
- While composing, hit Cmd+K or Ctrl+K → Share Availability.
- Select the time slots you want to offer.
- When someone picks a slot, the event lands on your calendar.
Key workflows
Four structured routines to help you decide faster, delegate clearly, and keep your inbox at zero 📭
Morning Decision Sprint
- Open your Needs My Decision Split Inbox first.
- Approve, respond, or delegate each thread.
- Move to your Direct Reports Split Inbox and handle escalations.
- Scan the Board & Investors Split Inbox for anything time-sensitive.
- Use Instant Reply for quick acknowledgments.
Strategic Send Workflow
- Draft high-impact emails when context is fresh.
- Hit Cmd+Shift+L or Ctrl+Shift+L to use Smart Send or Send Later to deliver your messages strategically.
- Hit Cmd+K or Ctrl+K → Remind Me or H to set a Reminder if there’s no reply within 48 hours.
- Check Read Statuses before following up.
- Hit Z to undo as a final safety net.
Delegation & Follow-Up Loop
- Hit F to forward or R to reply to delegate a task to your team.
- Hit Cmd+K or Ctrl+K → Remind Me or H to set a Reminder for the expected completion date.
- Auto Reminders resurface the thread if they don’t respond.
- Hit I to summarize their reply thread.
- Close the loop and hit E to mark Done.
End-of-Week Inbox Reset
- Review all open Reminders — escalate or hit E to mark Done.
- Clear your Notifications and Calendar Split Inboxes.
- Scan the VIP and Board & Investors Split Inboxes for unanswered threads.
- Hit Cmd+K or Ctrl+K → Ask AI or ? to summarize key threads for Monday.
- Hit Inbox Zero and start next week with clarity.