Default Split Inboxes

Splits are intentional sections at the top of your inbox that help you stay focused and organized. They allow you to prioritize important messages first and efficiently handle similar types of emails in batches.

Next to each Split, you'll see the total number of conversations. If you've reached Inbox Zero in a Split or if the total exceeds 999, the count will not be displayed.

Table of Contents

Navigating Splits

To navigate between Splits on desktop, hit Tab to move right and Shift+Tab to move left. On mobile, simply tap the Split name.

Enable a Split

Desktop

Superhuman provides built-in Splits to help you create priority in your inbox. To view a list of default Splits, hit Cmd+K (Mac) or Ctrl+K (Windows) → Split Inbox Settings. Then, simply check the box next to the Split you want to enable.

  • Important • Other — Important contains all person-to-person and high-priority messages, while Other contains emails sent to mailing lists, and automated messages such as marketing, social, networks, and automatic updates. This setup minimizes distractions and helps you focus on key messages first.
  • Shared – Includes all conversations shared using Cmd+K or Ctrl+K → Share Conversation or Comment, helping you collaborate more efficiently within your team.
  • Team — Contains all conversations with people who share your domain, making it easier to stay responsive as a manager or teammate. You can choose whether Team emails should also appear in the Important Split.
  • VIP — Captures all conversations involving people you classify as VIPs, ensuring you never miss their messages. VIP emails also appear in the Important Split by default, unless you disable this option.
  • News — Contains newsletters you’ve added to stay informed and up to date.
  • Calendar — Includes emails from notifications@calendly.com, calendar-notification@google.com, and emails with calendar invite files (.ICS files) so you can easily manage all your calendar updates in one place.

Mobile

You can easily enable Splits in the Superhuman Mobile app.

  1. Two-finger tap for Superhuman Command, then type Split Inbox Settings.
  2. Tap the account you'd like to enable a Split in.
  3. Tap Add Split Inbox.
  4. Select a default Split from the Popular list.

Add to the VIP or Team Split

Desktop

You can add full email addresses or other domains to the VIP Split, and other domains to the Team Split.

  1. Select the message you would like to add to the VIP or Team Split.
  2. Hit Cmd+K or Ctrl+K → Add to Split Inbox.
  3. Use the Up and Down arrow keys to select the full email address or domain then hit Enter.
  4. Select VIP or Team then hit Enter.

Mobile

  1. Select the message you would like to add to the VIP or Team Split.
  2. Two-finger tap then type Add to Split.
  3. Select whether you'd like to add the full email address or domain.
  4. Select VIP or Team from the list.

💡 Tips

  • To duplicate conversations in the Important Split, hit Cmd+K or Ctrl+K → Split Inbox Settings. Click ⚙️ next to VIP or Team, then check the box next to Also show in Important or Other.
  • To manage your VIP list, hit Cmd+K or Ctrl+K → VIP Split Senders. Click the trash icon to remove an email or domain.

Add to the News Split

You can quickly add your favorite newsletters to the News Split.

Desktop

  1. Select the newsletter you'd like to add.
  2. Hit Cmd+K or Ctrl+K → Add to Split Inbox.
  3. Use the up and down arrow keys to select your definition, then hit Enter.
  4. Select News and hit Enter.

Mobile

  1. Select the message you would like to add to the News Split.
  2. Two-finger tap then type Add to Split.
  3. Select whether you'd like to add the full email address or domain.
  4. Select News from the list.

💡 Tips

  • To duplicate newsletters in the Important or Other Split, hit Cmd+K or Ctrl+K → Split Inbox Settings. Click ⚙️ next to News, then check the box next to Also show in Important or Other.
  • To manage your newsletters, hit Cmd+K or Ctrl+K → News Split Senders. Click the trash icon to remove a newsletter.

Edit a Split

You can make edits to the Team, VIP, and News Splits.

Desktop

  1. Hit Cmd+K or Ctrl+K → Split Inbox Settings.
  2. Click the ⚙️ next to Team, VIP, or News to add or remove email addresses or domains.

Mobile

  1. Two-finger tap then type Split Inbox Settings.
  2. Tap the account you would like to edit the Split in.
  3. Tap the Split you would like to edit.
  4. Tap the red minus sign to remove a definition, or tap Add Email or Domain to add another definition.

Reorder Splits

All Splits, except for Important and Other, can be rearranged.

Desktop

  1. Hit Cmd+K or Ctrl+K → Split Inbox Settings.
  2. Mouse over a Split's name.
  3. Click and hold the three horizontal lines on the right to drag and drop the Splits in the order you prefer.

Mobile

  1. Two-finger tap then type Split Inbox Settings.
  2. Tap Edit in the top right corner.
  3. Press and hold the three bars on the right to drag and drop the Splits in the order you prefer.

Disable a Split

You can disable a Split in Superhuman at any time.

Desktop

  1. Hit Cmd+K or Ctrl+K → Split Inbox Settings.
  2. Uncheck the box next to the Split of your choice.

When a Split is disabled, the emails return to your Important or Other Split (depending on the type of email) or to your Inbox. 

Mobile

  1. Two-finger tap for Superhuman Command, then type Split Inbox Settings.
  2. Tap the account you would like to disable a Split in.
  3. Tap the Split you would like to disable.
  4. Toggle off Show Split Inbox.

The emails from the disabled Split will return to your Important or Other Split (depending on the type of email) or to your Inbox. 

💡 Tip: When setting up Splits, aim for five or fewer to maintain productivity. More than five Splits can be distracting and slow down email processing.

Want to personalize your own Split? Head here to learn more✨