Default Split Inbox

Superhuman Mail provides a variety of default Split Inboxes so you can easily create priority in your inbox.

Desktop

To see a list of default Split Inboxes:

1. Click Settings ⚙️ → Split Inbox Library.
2. Select the Split Inbox you would like to add to your inbox. 
3. Select Turn on Split Inbox.  

Mobile

To see a list of default Split Inboxes on Mobile: 

1. Pull down from the top of the inbox for Superhuman Command, then swipe right — like you're making an "L." 
2. Type Split Inbox Library. 
3. Under General, tap the Split Inbox you would like to add to your inbox. 
4. Tap Turn On. 

Once enabled, messages that match the criteria will automatically go to that Split Inbox.

💡 Tip: Learn more about the Split Inbox Library.

You can edit, hide, turn off, or reorder default Split Inboxes.

Desktop

To edit, hide, or turn off a Split Inbox:

1. Click Settings ⚙️ → Split Inbox.
2. Click on a Split Inbox to make edits.

• To hide a Split Inbox, check the box beside Hide this Split Inbox when empty. This hides the Split Inbox when it's empty.

Note: You cannot hide Inbox, Important, or Other.

• To turn off a Split Inbox entirely, click Turn off Split Inboxes. 

Note: If you turn off a Split Inbox, its conversations move back to Inbox, Important, or Other, and the Split Inbox moves to the Inactive tab.

To reorder your Split Inboxes, click and drag the hamburger icon (three horizontal lines).

Mobile

To edit, hide, or turn off a Split Inbox:

1. Pull down from the top of the inbox for Superhuman Command, then swipe right — like you're making an "L."
2. Type Split Inbox Settings.
3. Select the account where you want to edit, hide, or turn off the Split Inbox.
4. Tap the Split Inbox you want to edit.

• To hide a Split Inbox, turn on Hide this Split Inbox when empty. This hides the Split Inbox when it's empty.

Note: You cannot hide Inbox, Important, or Other.

• To turn off a Split Inbox entirely, tap Turn Off Split Inbox.

Note: If you turn off a Split Inbox, its conversations move back to Inbox, Important, or Other, and the Split Inbox moves to the Inactive tab.

To reorder your Split Inboxes, tap Edit in the top right corner, then tap and drag the hamburger icon (three horizontal lines).

You can add certain email addresses or domains to VIP, Team, or News. 

Desktop

1. Select the conversation you would like to add to a Split Inbox.
2. Hit Cmd+K or Ctrl+K → Add to Split Inbox.
3. Use the Up and Down arrow keys to select your definition, then hit Enter.
4. Select the target Split Inbox and hit Enter.

Mobile

1. Tap the conversation you would like to add to a Split Inbox.
2. Pull down from the top of the inbox, then type Add to Split.
3. Tap to select the criteria you'd like to add.
4. Tap to select the target Split Inbox. 

💡 Tip: If you'd prefer messages to also appear in Important or Other, check the box beside Also show conversations that match this Split Inbox in Important or Other. 

Below are the most commonly used Split Inboxes in our library.

• Important • Other — Important contains all person-to-person and high-priority messages, while Other contains emails sent to mailing lists, and automated messages such as marketing, social, and automatic updates. This setup minimizes distractions and helps you focus on key messages first. If messages are mis-categorized in these Split Inboxes, learn how to move them between Important and Other. 
• Shared – Includes all conversations shared using Cmd+K or Ctrl+K → Share Conversation or Comment, helping you collaborate more efficiently within your team.
• Team — Contains all conversations with people who share your domain, making it easier to stay responsive as a manager or teammate. You can choose whether Team emails should also appear in Important.
• VIP — Captures all conversations involving people you classify as VIPs, ensuring you never miss their messages. VIP emails also appear in Important by default, unless you disable this option.
• News — Contains newsletters you've added to stay informed and up to date.
• Calendar — Includes emails from notifications@calendly.com, calendar-notification@google.com, and emails with calendar invite files (.ICS files) so you can easily manage all your calendar updates in one place.

Learn how to customize your own Split Inbox.