Tracking Reads and Replies Together

You’ve got collaboration down 👏🏼

Now, let’s learn how to track reads and replies so follow-ups are faster and nobody steps on each other’s toes.

Team Read Statuses

With Team Read Statuses, Read Statuses are now shared across your team, so you can can close high-value deals, hire elusive candidates, and stay in sync with your team.

Let’s say a teammate sends an email to a lead and Cc’s you. Even though you did not send the email, you can still see when the lead has read that email — including how many times, and whether it was on their laptop or their phone. Now you have more context, and can follow up with just the right message.

⚡ Try It Now

1. On Desktop, hit Cmd+K (Mac) or Ctrl+K (Windows) → Team Read Statuses to enable Read Statuses. On Mobile, pull down then swipe right (like you're making an L) for Superhuman Command. Type Read Statuses Settings and toggle on Team Read Statuses for the account(s) you want.
2. To check the status of a message on Desktop, hover over the checkmarks next to the email's header or look in the bottom-right corner of the conversation's last message. On Mobile, tap the Read Status in the bottom-left corner of the conversation’s last message to see more details. 

Team Reply Indicators

Team Reply Indicators save you from the classic “oops, we both replied.” 🫢

Look for an indicator in the bottom-left corner of the message to see when a teammate is already drafting or has an email scheduled, so your team’s communication stays smooth and coordinated.

💡 Tip: Learn how to use the Recent Opens Feed here.

Next, you’ll learn how to speed up team responses and streamline internal workflows.