Executive Assistants

Learn how Superhuman makes it easy for Executive Assistants to manage their own inbox as well as their executive’s!

Split Inboxes

Create Split Inboxes to prioritize emails, minimize context switching, and work in the inbox smoothly with your executive!

Are you processing emails in your executive’s inbox and calling attention to the ones that they need to see? Create a Split where you can put emails that need your executive’s attention.


Google-based Users: Create a Label-based Split

  1. Hit L to label an email for your executive (some examples might include: To-Do or Executive’s Name).
  2. Hit Cmd+K (Mac) or Ctrl+K (Windows) → New Split Inbox.
  3. Select New Split Inbox with label.
  4. Name your Split.

Whenever you have an email that your executive needs to see, hit L to label the email with what you just created, and it will move to your new Split! When your executive goes to the inbox, they will focus on the Split that you have set up for them. Once you or your executive hits E, the email will move out of the inbox and into the Done folder.


💡 Tip: Hit Shift+Y to remove all labels and mark Done at the same time.


Outlook-based users: Create a Flagged Split

  1. Hit S to flag an email for your executive.
  2. Hit / to start a search.
  3. Search is:flagged.
  4. Hit Cmd+K (Mac) or Ctrl+K (Windows) → New Split Inbox.
  5. Select New Split Inbox with search.
  6. Name your Split.

Now, whenever you have an email that your executive needs to see, hit S to flag that email and it will move to your new Split! When your executive goes to the inbox, they will focus on the Split that you have set up for them 😄


💡Tip: Hit S to unflag the email once the executive has finished reading it, or responding to it. This will pull the email back into their regular inbox. Otherwise, when someone replies to the email, that reply and the rest of the thread will end up in the Flagged Split too.

Switching Accounts

Keep an eye on your account and your executive’s account throughout the day 👀


You can do this by using tabs within the Native App!

  1. Hit Cmd+T or Ctrl+T to open a new tab at the top of the native app.
  2. Hit Cmd+K or Ctrl+K → Switch Accounts to sign into your executive’s account.
  3. Hit Cmd+1 or Ctrl+1 to go back to your first tab. Then, hit Cmd+2 or Ctrl+2 to go back to your second tab.

You will be able to keep an eye on the number of emails in the different inboxes by looking at the tabs at the top of the app.

Calendar

Add your executive’s calendar so you can manage their calendar and yours 📅

Hit Cmd+K or Ctrl+K → Calendar Settings to sign into any other Google or Microsoft hosted calendar!

Setting Reminders

Set Reminders to stay in control of your busy inbox.

Hit H to set a reminder so that emails come back when you are ready for them, allowing you to prioritize and focus on the most important emails.