Troubleshooting
Superhuman.app
Sometimes companies share the same name! We’re not superhuman.app — we’re superhuman.com, the email company 😉You can ...
Troubleshooting Signatures
OverviewIf your signature doesn't look quite right in Superhuman Mail — maybe an image is missing or you see extra sp...
Keyboard Shortcuts Not Working
OverviewTo keep the interface clean and help you go faster, we designed Superhuman Mail with fast and powerful keyboa...
Unable to Use a Superhuman AI Feature
OverviewIf you ever find that you’re unable to access an AI feature within Superhuman Mail, there are a couple of ste...
Failed Sends
OverviewMost of the time, emails in Superhuman Mail send instantly, but every now and then, something gets in the way...
Report an Issue
We take pride in creating a frictionless email experience. Still, sometimes the occasional bug creeps in. If Superhum...
Gmail Rate-Limiting
OverviewIf you encounter a warning in Superhuman Mail indicating that Gmail is temporarily throttling requests, it ma...
Keeping Your Emails Out of Spam
OverviewThis guide can be used to troubleshoot when your emails are landing in the spam folder of your recipients. Sp...
Troubleshooting Login Issues
Table of Contents
Supported Account Types
Missing or Unpaid Subscriptions
Subscription Has Expired Error
Google and M...
Offline Access
Superhuman Mail still works even if you don’t have an internet connection. Triage your inbox, reply to emails, and wo...