Grammarly Account
How can I keep my account secure?
We know you care about your account security. We do too. Here are our recommendations to keep your account and perso...
Can I link my Google, Facebook, or Apple accounts to my Grammarly account?
You can link your Google, Facebook, or Apple account to a single Grammarly account. Keep in mind that your social acc...
How to update my phone number
If you previously set up two-step verification on your Grammarly account and plan to change your phone number, we sug...
Error: Your password is incorrect or this account doesn’t exist
Note: If you logged out of your Grammarly account, navigate to grammarly.com/signin. You should see a menu displaying...
How do I manage my linked social accounts?
Grammarly supports linking multiple social accounts to a single Grammarly account. In most cases, this happens implic...
I haven’t received a confirmation email on sign-up. What should I do?
If you haven’t received the confirmation email, we suggest the following steps to resolve this issue:
Check your spa...
I'd like to update my payment information
To change your payment method:
Sign in to your Grammarly account.
Navigate to the Subscription tab in your accoun...
I can’t access my email address to verify my account
Note: Grammarly is now part of Superhuman, a suite of AI tools that includes Go, Grammarly, Coda, and Mail. If you ar...
I've lost access to my phone and can't log in
If you’ve lost access to your phone and have two-step verification enabled, please use one of your backup codes to re...
I signed up with the wrong email
If you have access to the email address you used to sign up, you can update your Grammarly account informatio...
Why is my account associated with an email ending in privaterelay.appleid.com?
If you registered via Apple and opted to hide your login, your account may be associated with an email address ending...
I haven't received a text message with a verification code
This issue may occur for a number of reasons including carrier content filtering, availability of the destination han...
I did not receive a confirmation email
To resolve this issue, please try the following steps:
Check your spam or junk folder and any tabs in your inbox.
A...
I do not receive emails. What do I do?
If you expect to receive an email from us but haven't received it yet, your firewall, email server, or filter is like...
I've requested a password reset, but I haven't received an email yet
If you sent yourself the email but never received it, follow these steps:
Check your spam and promotions folders (a...
I signed up using my school email address, but my account still shows as Free
If you signed up using your school email address at www.grammarly.com/signup and your account still shows as Free, tr...
The password reset link redirects me to the login page
To resolve this issue, follow the steps below:
Delete any password reset emails that you might have received to your...
I did not receive a confirmation email after signing up for a school account
If you signed up at www.grammarly.com/enterprise/signup and didn’t receive the confirmation email, try logging out by...
I can't access the paid features after paying via the App Store or Google Play Store
If you can access the paid features on one device, but don’t see the Premium, Pro, or Plus banner on another device o...