Note: The option to update the phone number is unavailable to free users and users on a free trial. If you’re a free user, we recommend switching to a third-party authenticator app.
To update the phone number used for two-step verification, follow these steps:
- Sign in to your Grammarly account and click Settings in the left-side panel.
- In the Security section, select Two-Step Verification.
- Click Edit Settings. You may be asked to verify your account again by entering your password and the verification code sent to your previous phone number.
- Click Modify next to Text Message (Default).
- In the pop-up window, click Change Number and enter a valid phone number that can receive text messages. Then click Send Code.
- Enter the verification code you received via text message.
- Click Turn On to confirm the change.
If you haven’t received a text message with a verification code, try requesting it again and contact your mobile carrier if the issue persists.
If you’ve lost access to your phone number, see this article: I’ve lost access to my phone and can’t log in