From Guessing to Knowing

Know when to follow up and send at the perfect moment. With Read Statuses and Recent Opens, you’ll always see when your email has been opened. And with Smart Send, Superhuman Mail ensures your message arrives at exactly the right time, regardless of where your recipient is in the world.

Read Statuses

Use Read Statuses to close high-value deals, hire the best candidates, and collaborate more effectively with your team.

Desktop

To turn on Read Statuses, hit Cmd+K (Mac) or Ctrl+K (Windows) → Enable Read Statuses.

Once you open a conversation, you can view Read Status details such as the time, device, and each person who opened the message:

Mouse over the checkmarks to the right of an email's header.

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Mobile

You can find them under the bottom right corner of a message:

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Tap the Read Status to see additional details about the read message:

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Recent Opens Feed

If you’re on the Business or Enterprise plan, you can see a real time feed of people opening your emails. See when you’re top of mind, and follow up with perfect timing ⏰

To upgrade your plan, visit superhuman.com/admin

Desktop

Click Settings → Recent Opens to see a list of recently opened messages.

Click any email link in the sidebar to jump straight to the conversation and see full context, including individual Read Statuses.

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Mobile

To see a list of recently opened messages:

  1. From the top of your inbox, pull down then swipe right (like you’re making an L) for Superhuman Command.
  2. Type go to Opens (Recent Opens).

Tap any email link on the list to jump straight to the conversation and see full context, including individual Read Statuses.

Smart Send

If you’re on the Business or Enterprise Plan, use Smart Send to send your message at the optimal time!

Just look for the Smart Send button, which replaces the Send Later option, if we have a recommendation for you.

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Our recommendation engine looks at when your recipient is usually active, based on past email activity and their time zone, to suggest the best time to send. This ensures your message lands when they’re most likely to see it.

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If there are multiple recipients on an email, we will show optimal times for all recipients for whom we have data. From there, you can choose to schedule for the recipient you want to optimize.

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With Read Statuses and Smart Send, you’ll always know when your message has landed—and ensure it’s delivered at the perfect moment.

Congratulations!

🎉 You’ve completed the Never Miss a Follow-Up with Superhuman Mail guide and are ready to stay on top of every conversation effortlessly!

If you have any feedback, hit Cmd+K or Ctrl+K → Hello to let us know 🙏

Want to go further? Explore more ways to master Superhuman Mail with our other Guides.

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