No matter how fast we are, we all hit the same limit: the sheer time it takes to type. With Snippets, you can insert phrases, paragraphs, or whole emails to push past this limit.
Creating Snippets
There are a few ways to make Snippets:
- Cmd+K (Mac) or Ctrl+K (Windows) → Create Snippet to make a Snippet.
- Cmd+K or Ctrl+K → Create snippet from draft to make a Snippet from a message you're drafting.
- Cmd+K or Ctrl+K → Create snippet from message to make a Snippet from a message you're reading.
💡 Tip: Create Snippets for any messages you send frequently (e.g., follow-ups, outreach, hiring templates, greetings, replies to introductions, booking links).
Adding Variables and Placeholders in Snippets
The built-in variables will appear on the right after you hit Cmd+K or Ctrl+K → Create Snippet.
You can use variables within your Snippets to have certain information (like a person's first name) automatically filled in when you insert your Snippet into a draft.
💡 Tip: You can copy and paste the variables from the right sidebar into your Snippet.
You can also add placeholders by putting any word in curly brackets.
For example, if you create a Snippet saying, "Thank you so much for telling me about {your_company}! Unfortunately, this is not a good fit because {decline_reason}."
Superhuman Mail will show you a warning message if you hit Send without replacing that phrase in your email drafts.
⚡ Try It Now
- Hit Cmd+K or Ctrl+K → Create Snippet.
- Name the Snippet by entering a Description.
- Add the content to the Snippet, including any variables or placeholders.
- Hit Cmd+Enter or Ctrl+Enter to save.
For now, Snippets can only be created on Desktop.
💡 Tip: When creating a Snippet, toggle on Share with team to share it with others on your Superhuman Mail team!
Using Snippets
Once you have Snippets created, there are two ways to use them:
- Hit Cmd+K or Ctrl+K → Use Snippet (or Cmd+; or Ctrl+;) to open and use a Snippet directly from your inbox.
- Hit ; to use Snippets inline.
Begin typing the name of the Snippet, then use the up and down arrow keys to select the Snippet you'd like to use. Hit Enter to insert the Snippet into the draft.
On iOS, you can use Snippets seamlessly. Just tap { } when composing a message.
⚡Try it Now on iOS
- While drafting, tap { } at the bottom of the message.
- Tap the Snippet you'd like to use, or go to the Search field, and type the first few letters of the Snippet you'd like to use.
Snippets will soon be available for Android.
Editing Snippets
To edit a Snippet you've created, hit Cmd+K or Ctrl+K → go to Snippets or G then ;
Once you've opened the Snippet you'd like to edit, hit Edit in the bottom left corner to make changes.
Once you've finished editing the Snippet, hit Cmd+Enter or Ctrl+Enter to save the Snippet.
💡 Tip: Check out this blog post to see examples of powerful, time-saving Snippets.
Snippets Metrics
You can quickly see how your private and team Snippets are performing. Use these insights to determine which messages are working best with your audience, and refine your responses!
To view your Snippets Metrics, hit Cmd+K or Ctrl+K → go to Snippets or G then ;
The number of sends, the open and response rates, and the author of the Snippet, will display beside each Snippet.
With Snippets, you can reply in seconds and keep your messages consistent without extra effort.
Next, let’s explore Write with AI: your fastest way to draft thoughtful, polished emails.
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