Auto Labels

Use Auto Labels to cut through the noise and prioritize what matters most ⚡

Built-in Auto Labels 

Desktop 

  1. Hit Cmd+K (Mac) or Ctrl+K (Windows) → Auto Label Library to see all the built-in Auto Labels.
  2. Click the Auto Label(s) you'd like to enable.
  3. Moving forward, new emails — plus the last 14 days of emails — that match the Auto Label definition will automatically receive the Auto Label. 

You can also click Settings → Auto Labels to see a list of other built-in Auto Labels. 

Screenshot 2025-09-04 at 2.43.35 PM.png

Messages labeled as Marketing, News, Pitch, and Social, will land in the Other Split by default. 

To move Pitch messages to the Important Split: 

  1. Click Settings → Auto Labels. 
  2. Click ⚙️ next to Pitch.
  3. Uncheck the box next to Always move Pitch conversations to Other. 

To turn off a built-in Auto Label: 

  1. Click Settings → Auto Labels. 
  2. Click ⚙️ next to the Auto Label.
  3. Select Turn off Auto Label. 

Mobile 

  1. Pull down from the top of the inbox for Superhuman Command, then swipe right — like you're making an "L."
  2. Type then tap Auto Label Library.
  3. Tap the Auto Label(s) you'd like to enable. 

All new messages, including the past 14 days of messages, that match the Auto Label definition will be assigned the new Auto Label. 

💡 Tip: Learn more about the Auto Label Library here. 

Custom Auto Labels

In addition to using the built-in Auto Labels, you can also create your own Auto Labels using deterministic criteria. If you're on the Business plan, you can also use an AI prompt to create your custom Auto Label.

Desktop

  1. Hit Cmd+K or Ctrl+K → New Auto Label.
  2. Click Build Your Own.
  3. Define your custom Auto Label.
    • Decide whether you want to start with deterministic criteria (From, To, Subject, etc.) or an AI prompt, if you're on the Business plan.
    • Combine multiple criteria using AND (for all criteria) or OR (for any criteria).
    • Click Add exclusions to set criteria for emails that should not receive the label.
  4. A preview section will appear on the right, analyzing conversations in real time and pulling results that match your current prompt.
  5. Click ✔️ or ✖️ next to a result to fine-tune the Auto Label.
  6. Click Create to finalize the custom Auto Label.

All new messages that match your prompt will automatically be assigned the new Auto Label, as well as messages from the past 14 days.

While there is no limit to how many custom Auto Labels you can create, there is a limit of 10 custom Auto Labels created with an AI prompt.

Mobile (iOS)

  1. Pull down from the top of your inbox for Superhuman Command, then swipe right — like you're making an "L.”
  2. Type New Auto Label.
  3. Tap Build your own Auto Label, and type your AI prompt.
  4. The Auto Label will be applied to new messages moving forward, and those from the last 14 days. 

Creating custom Auto Labels with deterministic criteria is not yet available on iOS. 

Creating custom Auto Labels is not yet available on Android. 

Editing Custom Auto Labels

Desktop: 

  1. Click Settings → Auto Labels. 
  2. Click ⚙️ next to the Auto Label to make your changes.

You cannot edit custom Auto Labels on Mobile yet.

Viewing Auto Labels

Desktop

  • Hit Cmd+K or Ctrl+K → go to [label].
  • Or, hit the Left arrow key from the main inbox view to see all your labels.

Mobile 

  • Pull down from the top of your inbox, then swipe right — like you're making an "L” — to open Superhuman Command. Type go to [label].
  • Or, swipe up from the bottom of your inbox to see your labels.

Best Practices for Writing AI Prompts

If you're on the Business plan and want to use an AI prompt to create your custom Auto Label, these instructions will ensure you create excellent Auto Labels every time:

  • Be explicit – Clearly define the criteria for labeling emails.
  • Use examples – Providing an example email that fits the category can help refine the logic.
  • Consider variations – Think about alternative phrasings that may be clearer.
  • Iterate and refine – Test your prompt and make adjustments based on misclassifications.

Auto Labels categorize conversations based on their content, subject, sender, and recipients. Do not include details like the conversation’s unread status, timestamp, attachments, message frequency, or CRM information in your prompt.

By carefully structuring your prompts, using precise language, and considering possible edge cases, you can improve the accuracy of your Auto Labels system and enhance your email management workflow.

💡 Tip: Uncover even more best practices for writing AI prompts here! 

Learn more about labels and how they can help you stay organized ⚡