Ask AI

Let Superhuman AI do the work for you! With Ask AI, use natural language to ask a question and get a clear, concise, personalized answer in return with direct citations to relevant email sources — it's blazingly fast⚡

Desktop

When you sign in to a new account, activate Superhuman AI by hitting Cmd+K (Mac) or Ctrl+K (Windows) → Activate Superhuman AI.

Ask AI indexes emails going back a year from when you first enable it. Click the ai button in the bottom right corner of the app or hit ? on your keyboard and Ask AI a question.

You can also hit / to start a search as normal, and Ask AI a question there ✨

Mobile

On Mobile, pull down from the top of the inbox, then swipe right to pull up Superhuman Command. From there, tap Ask AI.

Or you can pull down from the top of the inbox to Search, then tap Ask AI there!

FAQs

I'm on the Business Plan. Can I opt-out of Ask AI and still use other Superhuman AI features?

Our Superhuman AI features are designed to work together. There isn't a way to pick-and-choose which ones are enabled and which ones aren't.

Who is Superhuman working with to provide AI features and what model are you using?

Our AI features are powered by mixture of models from OpenAI.

Will my emails be stored?

With Ask AI enabled, Superhuman stores your emails through a trusted SOC 2 compliant third-party vendor. Your data is encrypted both in transit and at rest.

OpenAI does not store any data. We uphold a formal Zero Day Retention agreement with OpenAI, which is line with their API policies.

Will the queries I send and responses I receive back be stored?

We do not store the queries used for Write with AI, Instant Reply, and Auto Summarize.

We do not store responses for Write with AI. For Instant Reply and Auto Summarize, we store the responses for 90 days so that they are available for you if you open the email again.

The queries used and responses received for Ask AI are stored to help improve quality and allow for debugging. We do not store your calendar or your attachments other than their names.

We do not read responses or your email content unless you explicitly give us consent while submitting feedback.

Will anyone train on my data?

Neither Superhuman nor any vendor (including OpenAI) trains on your data.

Can I request to have my data deleted?

Yes. If you would like your data deleted, please reach out to hello@superhuman.com.