Instant Reply

Wake up to an inbox where emails already have a draft reply with Instant Reply!

Desktop

When you sign in to a new account, activate Superhuman AI. Hit Cmd+K (Mac) or Ctrl+K (Windows) → Activate Superhuman AI.

We show three draft replies at the bottom of the latest message. You can hit Tab to cycle and preview each response.

To insert the reply, hit Enter (Reply All), R (Reply) or F (Forward).

Mobile

We show three draft replies at the bottom of the latest message. To insert the reply, simply tap the response you'd like to use.

After you tap your preferred response, a pre-written message will appear in the draft where you can make further edits. Once the message is ready to go, tap the send button to send it off!

FAQs

Who is Superhuman working with to provide AI features and what model are you using?

Our AI features are powered by mixture of models from OpenAI.


Will my emails be stored?

With Ask AI enabled, Superhuman stores your emails through a trusted SOC 2 compliant third-party vendor. Your data is encrypted both in transit and at rest.

OpenAI does not store any data. We uphold a formal Zero Day Retention agreement with OpenAI, which is line with their API policies.


Will the queries I send and responses I receive back be stored?

We do not store the queries used for Write with AI, Instant Reply, and Auto Summarize.

We do not store responses for Write with AI. For Instant Reply and Auto Summarize, we store the responses for 90 days so that they are available for you if you open the email again.

The queries used and responses received for Ask AI are stored to help improve quality and allow for debugging. We do not store your calendar or your attachments other than their names.

We do not read responses or your email content unless you explicitly give us consent while submitting feedback.

Will anyone train on my data?

Neither Superhuman nor any vendor (including OpenAI) trains on your data.

Can I request to have my data deleted?

Yes. If you would like your data deleted, please reach out to hello@superhuman.com.