Split Inbox Basics

A Split is a division of your inbox, capturing specific conversations. These smaller, intentional sections allow you to quickly prioritize different emails with greater focus.

Split names appear at the top of your inbox alongside the total number of emails (read and unread) in that Split. To navigate between them on desktop, hit Tab to move right and Shift+Tab to move left. On mobile, just tap the Split name.

Common Splits


Important • Other

Focus on what's most important. The Important Split contains person-to-person and high priority messages. The Other Split contains automated messages and emails sent to mailing lists.

And these are easily customizable! Cmd+K (Mac) or Ctrl+K (Windows) → Move to Important or Cmd+K or Ctrl+K→ Move to Other customizes what lands in Important or in Other!


⚡ Try it Now on Desktop

  1. Select the email currently in Other that you’d like to move to Important.
  2. Hit Cmd+K or Ctrl+K → Move to Important.
  3. Choose whether you’d like to move the email, the sender or domain.
  4. Hit Enter to confirm this change.

⚡ Try it Now on Mobile

  1. Tap the email currently in Other that you’d like to move to Important.
  2. Pull straight down in the message view.
  3. Type Move to Important.
  4. Tap on whether you’d like to move the email, the sender, or the domain.

Calendar

Never miss an invitation again! Batch process your calendar invitations and calendar updates in one organized space. Emails that have an .ics file or come from a scheduling product like Calendly will land here to keep you fully aware of what’s going on with your schedule.


Superhuman offers these additional default Splits:

  • Shared —  Captures all conversations that are shared or have been shared.
  • Team — Captures emails from your domain, helping you be a responsible manager or teammate. You can choose whether you'd like to see Team emails in the Important Split.
  • VIP — Contains all emails with VIP's so you can be ultra-responsive. To ensure you never miss a message from a VIP, you'll also see VIP emails in your Important Split. Hit Cmd+K or Ctrl+K → VIP Split Senders to add or remove VIP senders.
  • News — Contains newsletters so you can stay up-to-date at your convenience. Hit Cmd+K or Ctrl+K → News Split Senders to add or remove senders from this Split.

Setting up Splits in your Inbox

Hit Cmd+K or Ctrl+K → Split Inbox Settings to set up Splits in your inbox. Then, check or uncheck the box next to the Split you'd like to enable or disable.

To access Split Settings on Mobile, two-finger tap and type Split Inbox Settings.

💡 Tips

  • Splits are meant to promote focus, so reserve them for intentional workflows and priorities. Two to five Splits can be helpful in creating structure and prioritization. More than five Splits may detract from your productivity as you cycle through them looking for messages.
  • Name your splits with an emoji to save space and add some color! Just hit : then type the name of the emoji 😄

Nice work! Next, you’ll learn how to consistently achieve Inbox Zero with a fast workflow designed to keep you focused on what matters most.