Superhuman's Read Statuses feature allows you to know when and how people read your emails. Arm yourself with more context to craft effective follow ups!
Toggling Read Statuses on Desktop
Read Statuses are disabled by default. To enable Superhuman Read Statuses on a desktop computer, you can hit Cmd+K (Mac) or Ctrl+K (Windows) → Enable Read Statuses.
To disable Read Statuses, you can hit Cmd+K or Ctrl+K → Disable Read Statuses
Toggling Read Statuses on Mobile
- Pull down from the top of the inbox, then swipe right to open Superhuman Command — like you're making an "L"
- Type then tap Read Statuses Settings
Toggle read statuses for your desired account(s):
Where can I see Read Statuses?
On a desktop, you can find read receipts in two places after you open a conversation:
Mouse over the checkmarks to the right of an email's header:
Look under the bottom right corner of the conversation's last message:
On an iPhone or iPad, you can find read receipts under the bottom right corner of a message:
You can also tap that line to see more details about when the message was read:
Do I need to enable Read Statuses for each account I am logged into Superhuman with?
Yes, Superhuman's Read Statuses are enabled on a per-account basis.
Do I need to send an email with Superhuman for it to be tracked?
Yes, Read Statuses will only work if an email is sent using Superhuman and not any other email client.
Can I block others from seeing read statuses for me?
Yes, you can hit Cmd+K or Ctrl+K → Image Settings and choose the "Block all known tracking pixels" option to block others' read statuses.
How do Team Read Statuses work?
If you use Superhuman on a team account, Team Read Statuses allow you to see the read status of emails sent by your teammates when they are on the same thread as you.
Team Read Statuses can be enabled by hitting Cmd+K or Ctrl+K → Team Read Statuses.
Want to take advantage of Team Read Statuses? Get in touch to learn more about starting a team!