Grammarly Plans & Billing
How to change the number of seats on an issued invoice
Included in: Grammarly Business plansManaged by: Admins
If you need to change the number of seats on an issued invoic...
Can I use PayPal to pay for a subscription?
We accept PayPal as a payment method, provided it is available in your region. You can review all accepted payment me...
How do I get a receipt?
To access your receipts, go to the Subscription page, scroll down to Billing History, and click Download All.
To down...
Cancel automatic renewal of my subscription
Included in: Superhuman Pro, Superhuman Business, Grammarly Pro, Grammarly Plus, and Grammarly Business plansManaged ...
Why was my payment method declined?
If there was a problem processing your payment, please check your payment method details and try again.
Although only...
Why was I charged more than the last time?
You may have been charged for your subscription more than last time if you initially subscribed at a discounted rate ...
Why was I charged again?
As stated in our Terms of Service, your subscription will automatically renew for the same duration as your initial s...
I need a quote to purchase a subscription
Note: Grammarly is now part of Superhuman, a suite of AI tools that includes Superhuman Go, Grammarly, Coda, and Supe...
Can I change my recurring payment date?
Depending on your subscription, you will be charged monthly, quarterly, or annually on the same day of the month as w...
I can’t request a discount on SheerID because my organization or school is not on the list
If your organization or school does not instantly appear in the Organization or School Name field in the application ...
Why am I getting billed after I canceled?
If you canceled your subscription but you are still being charged, you might have another subscription associated wit...
Why am I seeing a message that my payment method does not match the billing country?
Your payment may be declined if your billing country does not match the country where your payment method was issued...
How am I charged for my subscription?
Your subscription will automatically renew unless you cancel it before the end of the current billing cycle.
Dependin...
Error: Something went wrong, payment button is spinning, or error 403 in the payment method fields
This issue may appear if the payment form fails to load. We recommend that you follow these steps to resolve it:
Ref...
Error: Sorry, your plan could not be changed at this time
This error message may appear when you’re trying to adjust your subscription preferences in the following cases:
1. Y...
Is tax included in the subscription cost?
Taxes
To ensure our services are legally compliant in each country, we may charge applicable taxes based on your bill...
Why am I seeing multiple charges on my statement?
We will charge you only once per each billing period, based on your selected subscription. If you see more charges th...
Institutional and business licensing
Note: Grammarly is now part of Superhuman, a suite of AI tools that includes Superhuman Go, Grammarly, Coda, and Supe...
Subscriptions Billing Policy
Continuous membershipTo ensure uninterrupted service, our subscriptions are renewed automatically using the payment m...
Why am I seeing a message that there is a problem with my payment?
If you see a message that there is a problem with your payment, it means it couldn’t be processed because your credit...
I have an Indian credit card on file, and my renewal payment doesn’t go through
The issue you are experiencing is most likely due to the regulation from the Reserve Bank of India, which states that...
Receive an invoice to purchase Grammarly Business
Topics covered in this article:
Requesting an invoice
Paying an invoice
Changing the billing details on an invoice
R...
Download the W-9 form
You can download our W-9 form by clicking this link:
Download Grammarly’s Saudi Arabia VAT registration certificate
You can download Grammarly’s Saudi Arabia VAT registration certificate by clicking this link:
I get this message: Your organization’s Grammarly subscription has been deactivated/has expired
If you encounter this message, it means that you need to reactivate your organization’s subscription to continue usin...