Go is built to help you work and write better — and we want you to feel confident about how it works. Your privacy matters to us, and we believe you should always know what's happening with your data. This page explains what Go can and can't access, how your data is handled, and the controls you have at any time.
How is this different from classic Grammarly?
How does Go differ from the classic Grammarly experience?
Classic Grammarly focused on checking the text you were actively writing or editing. Go expands on that by reading the full content of the app or document you're working in. Beyond what's on your screen, you can allow Go to connect to your other apps and tools through connectors and custom agents, giving it the ability to search, retrieve, and act on information across your workflow. This allows Go to support a wider range of tasks, not just grammar and writing assistance.
Why does Grammarly now offer this product?
Writing assistance is just one part of how people work. Classic Grammarly focused on a specific set of writing feedback — things like grammar, clarity, and tone. Go is designed to go further, with more types of feedback along the way (like fact-checking) and support for a broader set of tasks throughout your entire workflow.
What can Go access?
What kind of information does Go work with?
Go works with a few types of information to do its job: the text you type or dictate, the content visible on your screen, data from any apps you choose to connect, and basic account details like your email and username. It also collects technical usage data, like which features you use and how often, to help us improve the product and suggest features that might be useful to you.
What does Go read on my screen?
Go can see the content in your active browser tabs and open applications — the things you have open in the moment. This is what allows Go to offer suggestions that are relevant to what you're actually working on.
Does Go access content from other apps or files?
Go only works with content that's already open and visible on your screen — it doesn't open files, browse your folders, or access anything you haven't already opened yourself. The exception is any apps you've connected through connectors: for those, Go can access content even when they're not actively open, so it can search and pull in information across your workflow.
How is my data used?
What data does Go store?
Go stores parts of your chat history — including your prompts and the on-screen context from each session — so you can return to previous conversations. All stored data is encrypted in transit and at rest. Your content is never used to train third-party AI models. Whether it's used to train Grammarly's own models depends on your training preferences — you can manage this at any time in your account settings.
If you've connected apps to Go, it may also store indexed content from those apps to power faster, more relevant search results. You're always in control of which apps are connected, and you can disconnect them or delete your data at any time.
If you're using Go through your organization's plan, your administrator may determine which apps are available to connect and whether data indexing is enabled — but your ability to disconnect apps and manage your own data remains unchanged.
If I connect apps to Go, does it store that data too?
If you choose to enable data syncing with connected apps, Go will store and index content from those apps to power faster, more relevant search. That data is kept for as long as the connection is active — once you disconnect an app or delete the sync, all associated data is removed. If content is deleted in the original app, it's also removed from Go the next time your apps sync.
You can also use connectors without syncing your data — in that case, Go simply searches your connected apps in real time, without storing anything.
What does Go do with the text it sees?
Before your text is processed, Go automatically removes sensitive information. It's then sent securely to our servers to generate your responses and suggestions. The text used to generate a response isn't kept beyond what's saved in your chat history, which you can delete at any time. We do not sell or monetize your content, and our third-party service providers are never permitted to train their models on your data.
Is my content used to train Superhuman Go's AI models?
You're in control of this. All Grammarly and Superhuman Go users can choose whether their content is used to help train our AI models — and you can update this preference at any time. When training is enabled, your content is sampled, de-identified, and aggregated before use, and helps us build a better, more personalized experience for everyone. See Product Improvement and Training Control to manage your settings.
How can I delete my account and data?
You can delete your personal data at any time by deleting your account. If you are a Superhuman user, please contact support at support@grammarly.com to request deletion of your account and data.
If you're using Go through your organization's plan, stored data is deleted in accordance with Superhuman's data retention policies when your organization's contract ends or is terminated.
How is my data protected?
How does Grammarly handle access to my content internally?
We take your privacy seriously and restrict access to customer data across our network, infrastructure, and services. Only those authorized to access data critical to their work may do so.
You always retain all rights to your text, including copyrights and duplication privileges. In short, your work remains yours.
We value the trust our customers put in us to keep their information safe and secure. Visit our Trust Center to learn about our user-first approach to privacy and security.
How can I use Go responsibly?
Go is designed with your privacy in mind and includes multiple layers of safeguards to help protect you from malicious content and unintended actions — including prompt injection monitoring, malware scanning for connected data, and built-in protections for web activity. That said, a few simple habits can help you get the most out of it safely:
- Only connect apps you actively need — you can manage this in your settings at any time.
- Be cautious on sensitive sites like banking or healthcare portals.
- Review your connected apps regularly and disconnect anything you no longer use.
Does Grammarly share my content with any outside services?
To provide Go's features, we work with a number of trusted third-party services. You can see the full list of these providers, along with what they're used for, on our subprocessor page.
Does data handling differ depending on my plan?
All products on the Superhuman platform adhere to high security and privacy standards, while also applying those standards based on their unique functionality and operational requirements. Our goal is to ensure robust protection across all of our products while optimizing for their specific use cases. You can learn more at superhuman.com/legal/trust.
How do I know when Go is active?
What does the notch and green dot icon mean?
Go works quietly in the background to be ready when you need it. The notch is your main signal that Go is active — it appears when you hover over the edge of your screen, or pops out automatically when Go is running a task. The notch works the same way in both the desktop app and your browser.
You may also see a green dot in the desktop app, or an active status when you hover over the browser extension. These show up at other times Go is working — for example, when you use chat to ask about what's on your screen.
Desktop app:
Browser:
When you turn Go off for a specific app or site, the indicator goes away — in the desktop app the dot disappears, and in the browser the extension explicitly shows Go as off.
How can I tell when Go is working?
When you see the green dot in the desktop app, or the active message in the browser extension, you'll know Go is working in the moment.
How do I customize what Go can see?
Can I turn Go's context-aware AI on or off?
If you're using Go through a Grammarly client, you can turn it on or off using the toggle in your extension or app settings. If you're using a dedicated Go client, this option isn't currently available — but you can uninstall the app at any time if you'd prefer not to use Go.
Can I choose which apps Go works in?
Yes — if you'd prefer Go not to work in certain apps or websites, you can turn it off for those specifically without affecting the rest of your experience.