To resolve this issue, follow these steps:
- Delete any password reset emails you previously received.
- Clear your browser cookies by following the steps in this article: How to clear cache and cookies
- Request a new password reset email at www.grammarly.com/resetpassword.
- In the email that you’ll receive shortly after, click Reset Password.
If you’re still having trouble, use a different browser or device to open the email, then try resetting your password again.