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Fix a problem with not receiving a password reset email

If you requested a password reset email but never received it, follow these steps:

  1. Check your spam and promotions folders (and any email filters you've set up) to make sure the message isn't being directed away from your email inbox.
  2. If you cannot find the password reset email after checking your spam folder, try adding the following email addresses to your email contact list and send yourself a password reset email again afterward:
    • hello@info.grammarly.com
    • hello@mail.grammarly.com
    • hello@notification.grammarly.com
    • hello@info.superhuman.com
    • hello@mail.superhuman.com
    • hello@notification.superhuman.com 

If the password reset link redirects you to the sign-in page, see this article: Fix a password reset link that redirects to the sign-in page

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