Two-step verification, also known as two-factor authentication or 2FA, is an additional security measure that helps protect your account. If you activate two-step verification, you’ll be asked to provide a six-digit code in addition to your password.
If you signed up using Google, Facebook, or Apple, you’ll need to set a password before you can activate two-step verification. To do that, see this article: How do I set a password if I registered using Google, Facebook, or Apple?
To activate two-step verification, follow these steps:
- Sign in to your Grammarly account at www.grammarlyapcom/signin.
- In the left-side panel, select Account or Admin panel.
- In the left-side panel, select Your account.
- In the menu that appears, select Two-step verification.
- Click Turn on. You may be asked to verify your account again by entering your password and a 6-digit code sent to your email address.
- Select which second factor you would like to use. Free users and users on a free trial can use only a third-party authenticator app.
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If you’d like to use a third-party authenticator app:
- Scan the barcode using your preferred third-party authenticator app.
- Click Next.
- Enter the verification code from within your authenticator app.
- Click Verify to activate two-step verification.
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If you’d like to use text messages:
- Enter a valid phone number that can receive text messages.
- Click Send code.
- Enter the verification code you received via text message.
- Click Turn on to activate two-step verification.
- Click Done.
Important: Save the backup codes you’ll see in the pop-up menu that appears during the activation of two-step verification. If you lose access to your phone or authenticator app, a backup code is the only way you’ll be able to sign in to your Grammarly account on new devices.
Once you set up two-step verification, you’ll receive a confirmation email. Next time you log in to Grammarly on a new device, you will be asked to complete the additional verification.
Tip: You can skip the verification step on a particular device if you designate it as a trusted device. Don’t worry—anyone attempting to sign in on a different device will still have to enter a code.
If you haven’t received a text message with a code, try requesting a text message again or contact your mobile carrier if the issue persists.
Update your phone number
Note: The option to update the phone number is unavailable to free users and users on a free trial. If you’re a free user, we recommend switching to a third-party authenticator app.
To update the phone number used for two-step verification, follow these steps:
- Go to the Two-step verification page.
- Click Edit Settings. You may be asked to verify your account again by entering your password and the verification code sent to your previous phone number.
- Click Modify next to Text Message (Default).
- In the pop-up window, click Change Number and enter a valid phone number that can receive text messages. Then click Send Code.
- Enter the verification code you received via text message.
- Click Turn On to confirm the change.
If you haven’t received a text message with a verification code, try requesting it again and contact your mobile carrier if the issue persists.
If you’ve lost access to your phone number, see this article: I’ve lost access to my phone and can’t log in