The email address you use when signing up for Grammarly is where we’ll send important emails like password resets, so we encourage you to keep it up to date.
You can change the email associated with your Grammarly account by following these steps:
- Go to your Profile page and click Update next to Email.
- If prompted, enter the verification code sent to your email address.
- In the window that appears next, enter your new email address and click Update.
- Click the link in the confirmation email sent to your new email address to confirm the change.
Additionally, you may find this instructional video helpful: Video tutorial
Note: If you registered using Google, Facebook, or Apple, you must set a password for your account to enable the email change option. To do that, follow the steps from this article: How do I set a password if I registered using Google, Facebook, or Apple? or check out this instructional video.
If you are a member of an organizational subscription, your account needs to be temporarily removed from the subscription to unlock the email change option, and then invited back using the new email address. Please contact your account administrator for further assistance. Their contact information is available on the Subscription page.
I haven’t received a confirmation email
You should receive a confirmation email from Grammarly shortly after you update your email address. If you’re not receiving it, try the following:
- Check your spam or junk folder and any other tabs in your new email inbox.
- Open your Grammarly account settings and check for typos in the new email address. If the address is incorrect, you can change it by following the steps above.
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Add the following email addresses to your email contact list and try updating your email address again:
hello@info.grammarly.com
hello@mail.grammarly.com
hello@notification.grammarly.com
Important! We recommend setting up a recovery email for your account in case you ever lose access to your email address. To do that, follow the steps from this article: Setting up and using a recovery email for your Grammarly account
I can’t access my email address to verify my account
For your security, we require all users to verify their accounts before making changes to their account information. We do this by sending a verification code to your email address. If you mistyped your email address when creating your Grammarly account, or you no longer have access to your email address, you won’t be able to receive the verification codes.
To resolve this, please contact Support.
Change your account email address to one that’s already in use
“The password is incorrect or an account associated with the new email address already exists.”
Grammarly shows this error because an account associated with the email address you would like to use already exists. You will need to delete this Grammarly account to be able to switch your current account to the new email address.
- Log in to Grammarly with the email address that you wish to use as your new login.
- Select the Account tab.
- Click the Delete Account button on the page that opens next.
Grammarly will ask you to provide your password to confirm the action. Once you do that, your account will be deleted.
After this free account has been deleted, you can proceed with changing the email address associated with your paid account.
To update the email address associated with your Grammarly account, sign in to the Grammarly website, navigate to the Account tab, and update your email.