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Digital Services Act: Information for EU users

For EU users and authorities, learn about how Superhuman complies with the Digital Services Act (DSA), including relevant contact info.

 

Legal Representative

VeraSafe has been appointed as Superhuman's DSA legal representative in the European Union, pursuant to DSA Article 13. The European Commission, Member States’ Authorities, and the European Board for Digital Services may contact VeraSafe in addition to or instead of DSAinfo@coda.io, on issues necessary for the receipt of, compliance with, and enforcement of decisions issued in relation to the DSA.

 

 

Single Point of Contact for Authorities and Users

Under DSA Articles 11 and 12, Superhuman’s single point of contact is DSA-info@coda.io, which can be used by European Commission, Member States’ Authorities, the European Board for Digital Services, and users in the EU. English is the preferred language for communication with this point of contact.

Superhuman also offers a variety of ways for users to contact us. Users can contact our support team at Help Center | Superhuman. There are also a few product-specific channels.

You can contact the Coda support team in two ways, depending on whether you have an account with us.

  • In the bottom right corner of any doc page you will see a question mark. Click on that to open the support environment and follow the prompts from there. Learn more about contacting support here.

  • If you don't have an account or can't log in, email our team at support@coda.io.

Grammarly users can also contact our support team as detailed in this help article.

 

 

EU Illegal Content Reporting

Please use this form to report content that you believe is illegal in the European Union. This form should be used by individuals claiming legal rights in the EU, as well as individuals or entities designated as trusted flaggers pursuant to the DSA. Trusted flagger reports will be prioritized for review, in accordance with the DSA. If you have any documentation to support your report, please attach it to your report before clicking submit. We also kindly ask individuals who report potentially illegal content in the EU to provide clear and concise information in English, or provide an English translation, wherever possible.

 

 

Annual Transparency Report

Superhuman publishes an annual report in accordance with the transparency reporting requirements under the European Union’s Digital Services Act (Regulation (EU) 2022/2065). We have provided the following reports, which can be found as downloadable files at the bottom of this article.

  • Reporting Period: February 17, 2024-December 31, 2024 ("Coda 2024 Annual Transparency Report") (Coda only)

  • Reporting Period: January 1, 2025-Deceember 31, 2025 ("Superhuman 2025 Annual Transparency Report")

 

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