Closing deals takes focus. Superhuman Mail is built to give it to you — by clearing the inbox chaos so you can spend more time selling and less time managing email.
This page covers the features that matter most for sales reps, and exactly how to put them to work.
Split Inbox
A cluttered inbox is the enemy of pipeline visibility. Split Inbox gives you separate views for what actually matters — so external leads live in one place, internal chatter stays out of the way, and tool noise goes where it belongs.
Here’s the Split Inbox setup that works best for sales:
- Important | Other — Separate external human conversations (prospects, customers, partners) from automated, low-priority emails
- Calendar — Batch process scheduling emails in one pass.
- Shared — Act on internal collaborative conversations quickly
- Notifications / Tools — Isolate and filter tool notifications for a cleaner inbox (ex. Salesforce, Hubspot, Gong, DocSend)
💡 Tip: Learn how to customize your Split Inbox setup.
Snippets
The best reps don't retype the same intros, nudges, and resource links every day — with Snippets, a few keystrokes drop in a polished, pre-written message, whether it's a handoff to legal, a security doc, or a follow-up request. When your whole team shares Snippets, your outreach stays consistently sharp without anyone slowing down to write it from scratch.
💡 Tip: Learn how to use Snippets. For inspiration, check out this blog article.
Auto Reminders and Auto Drafts
"The best follow-up system is one you don't have to think about. Auto Reminders bring emails back to your inbox when there's been no reply — no deal gets dropped, no thread goes cold. Auto Drafts save the message you started, so when it's time to reach out again, your draft is already there, written in your voice."
💡Tip: Learn how to turn on Auto Reminders and Auto Drafts.
Comments and Shared Drafts
When a deal needs a manager's input, or legal needs to weigh in before you hit send, Comments and Shared Drafts let you work it out right inside the email — no Slack thread, no meeting, just the full context exactly where it belongs, whether that's a strategy escalation, a cross-team loop-in, or coverage while someone's out of office.
💡 Tip: Learn how to collaborate in the inbox.
Inbox Zero Workflow
The Inbox Zero workflow is one of the most powerful habits you can build as a sales rep — process every email by replying, archiving, or setting a Reminder, and no lead gets left behind.
Triage Important daily and check Other weekly; keeping them separate means low-priority email never competes for the attention that actually moves deals forward.
💡 Tip: Learn more about the Inbox Zero workflow.
Share Availability
Back-and-forth scheduling kills momentum — Share Availability lets prospects book directly from your open times, no email tennis required, whether it's a discovery call, an intro, a follow-up, or a rescheduled meeting across multiple calendars.
💡 Tip: Learn how to share your availability.
Recent Opens Feed
Timing is everything in sales. The Recent Opens Feed tells you the moment a prospect opens your email — so you can follow up when you're top of mind, trigger a response the moment a contract is opened, re-engage prospects who've gone quiet, and spot companies warming back up to a deal, not a week later when the window has closed.
💡 Tip: Learn more about the Recent Opens Feed.