Snippets

Unlock the power of Snippets to supercharge your email writing. These versatile templates are the shortcut to faster, easier communication ⚡

Desktop

Creating Snippets

There are a few ways to make new Snippets:

  1. Cmd+K (Mac) or Ctrl+K (Windows) → Create Snippet to make a Snippet.
  2. Cmd+K or Ctrl+K → Create snippet from draft to make a Snippet from a response you're drafting.
  3. Cmd+K or Ctrl+K → Create snippet from message to make a Snippet from a message you're reading.

Adding Variables and Placeholders in Snippets

The built-in variables will appear on the right after you hit Cmd+K or Ctrl+K → Create Snippet.

Variables

You can use variables within your Snippets to have certain information (like a person's first name), automatically filled-in when you insert your Snippet into a draft.

Placeholders

You can also add placeholders by putting any word in curly brackets. Superhuman will warn you to fill those in before sending your message! 

For example, if you create a Snippet saying, "Thank you so much for telling me about {your_company}! Unfortunately, this is not a good fit because {decline_reason}." 

Superhuman will show you a warning message if you hit Send without replacing that phrase in your email drafts.

Using Snippets

Once you have Snippets created, hit Cmd+K or Ctrl+K → Use Snippet (or Cmd+; or Ctrl+;) to open and use a snippet directly from your inbox.

You can also hit ; to use Snippet Inline. Begin typing the name of the Snippet, then use the up and down arrow keys to select the Snippet you'd like to use. Hit Enter to insert the Snippet into the draft.

💡 Tip: Use as many Snippets as you'd like when drafting a message, or responding to a conversation!

Using Snippets to email several people

You can also use Snippets to email groups of people.

Click Add To, Cc, Bcc, Subject… when creating a Snippet. Then, add everyone in the group to the To, Cc, or Bcc fields.

Once everyone in the group has been added, hit Cmd+Enter or Ctrl+Enter to save the snippet.


Editing Snippets

To edit a Snippet you've created, hit Cmd+K or Ctrl+K → go to Snippets or G then ;


Once you've opened the Snippet you'd like to edit, hit Edit in the bottom left corner to make changes.

Once you've finished editing the Snippet, hit Cmd+Enter or Ctrl+Enter to save the Snippet.

Sharing Snippets with your Team

You can share Snippets with others on your Superhuman team. To share a Snippet with your team, toggle on Share with Team when editing a Snippet.

Team Snippets will be shared with your entire team on Superhuman. Only the creator of a Team Snippet can edit or delete a Team Snippet. 

Mobile

On iOS (coming soon for Android), you can use Private and Team Snippets in emails seamlessly. Just tap the { } Snippet icon when composing an email. 

At the moment, you can only create new Snippets on Desktop.


💡 Tip: Check out this blog post to see examples of powerful, time-saving email Snippets!